Step 2: If you have 2nd or 3rd generation Apple TV, press and hold the "Menu" and "Volume Up" button for about 5 seconds. The Apple TV resolution will start changing every 20 seconds, select "OK" when the required resolution comes on. You can select "Cancel" to quit the resolution change. Method 4. Restart Your Apple TV

I understand your Apple TV needs to be restored. The following article provides the method to restore via iTunes: Restore your Apple TV (2nd and 3rd generation) - Apple Support. Restore your Apple TV in iTunes. For this process, which installs the latest software and reverts the device to factory settings, you'll need: A micro-USB cable (sold

Once it’s powered on, navigate to the Settings app using your remote. Click Settings, then navigate to the “General” tab. Click this tab, then navigate to the option that reads “Reset.”. Select this option, then wait for the following prompts to appear: “Reset All Settings” or “Restore.”. Follow the steps that vazandrew linked. Apple TV (3rd generation): Connect one end of the micro-USB cable to the back of your Apple TV, and the other end to one of your computer's USB ports. Connect the power cable from your Apple TV to a power outlet. In my experience you may need to unplug and plug the power back in once or twice, though Second and Third Generation Apple TVs come with an aluminum remote. (Photo Credit: Apple.) Note: If you have an Apple TV 4K, you may not be able to reset the firmware on your own.
Keep holding the Menu and TV buttons until the status light on the Apple TV begins to flash. Let go of the Menu and TV buttons. Apple TV will restart when you let go of the buttons. You will see a black screen for a few seconds. Then the Apple logo will appear. About a minute later, the Home screen will appear.
For the Apple TV (2nd or 3rd generation), your options are: buy a replacement Apple Remote (aluminum); temporarily borrow an Apple Remote (aluminum) to help set up the app; restore the Apple TV and connect a wireless keyboard to help set up the app; restore the Apple TV and connect the CiderTV Mac app to help set up the app. xELi.
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    • how to reset apple tv 3rd generation